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Men's Swim
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Discover more in our FAQ
Where are your store locations?
Here is a list of all of our retail stores! It also has mall hours, addresses and phone numbers for each location.
How do I contact Customer Support?
You can reach us by email, chat or phone!
Email: hello@janelabay.com (we typically respond within 1 business day).
Chat with us from the bottom right corner of the website. (Mon - Fri 9:00 am - 3:30 pm MST - Excluding Holidays)
Phone: (435) 359-4990
Do you have a size guide?
Our size chart can be found in the link below! Feel free to message us with any specific sizing questions.
What is your exchange policy?
Our exchange policy can be found at the bottom of our website under "Policies". Here is a link as well!
What is your return policy?
Our Refund Policy can be found at the bottom of our website under the tab “Policies”.
Can I order online and Exchange/Return to Janela Bay Stores?
Yes! Any order placed through our website can be exchanged or returned at any Janela Bay retails store. We currently have locations in Utah, Idaho and Arizona. Make sure and bring your order confirmation email or packing slip so that we can look up your order. You can also view our return & exchange policies at the bottom of our website.
What is your shipping policy?
Our shipping policy can be found at the bottom of our website under "Policies" Here is a link!