Size Guide
Protect your package from theft, loss, damage and more by adding shipping protection to checkout.
| Size | Chest | Hips | Standard Size |
| XXS | 26" - 28" | 28" - 30" | Girls 12-14 |
| XS | 29" - 32" | 32" - 35" | 0 - 2 |
| S | 33" - 36" | 36" - 39" | 4 - 6 |
| M | 37" - 40" | 40" - 43" | 8 -10 |
| L | 41" - 43" | 44" - 47" | 12 - 14 |
| XL | 44" - 47" | 48" - 51" | 16 - 18 |
| XXL | 48" - 51" | 52" - 55" | 20 - 22 |
| XXXL | 52" - 56" | 56" - 60" | 24 - 26 |
| Girls 2T | 16" - 17" | 16" - 17" | Girls 2T |
| Girls 3T | 18" - 19" | 18" - 19" | Girls 3T |
| Girls 4T | 20" - 21" | 20" - 21" | Girls 4T |
| Girls 5T | 22" - 23" | 22" -23" | Girls 5T |
| Girls 6-7 | 23" - 24" | 24" - 27" | Girls 6-7 |
| Girls 8-9 | 24" - 25" | 26" - 27" | Girls 8-9 |
| Girls 10-11 | 25" - 26" | 27" - 28" | Girls 10-11 |
- Rinse with cold water immediately after each use.
- Hand wash or machine wash on delicate with cold water and mild detergent.
- Avoid bleach; for stains, try baking soda or white vinegar.
- Never iron or dry clean — handheld steamers are okay.
- Air dry flat or hang in shade (no direct sunlight).
- Avoid sitting on rough surfaces; use a towel to prevent damage.
- Questions? Reach out — we’re happy to help!
Shipping Protection
Discover more in our FAQ
Where are your store locations?
Here is a list of all of our retail stores! It also has mall hours, addresses and phone numbers for each location.
How do I contact Customer Support?
You can reach us by email, chat or phone!
Email: hello@janelabay.com (we typically respond within 1 business day).
Chat with us from the bottom right corner of the website. (Mon - Fri 9:00 am - 3:30 pm MST - Excluding Holidays)
Phone: (435) 359-4990
Do you have a size guide?
Our size chart can be found in the link below! Feel free to message us with any specific sizing questions.
What is your exchange policy?
Our exchange policy can be found at the bottom of our website under "Policies". Here is a link as well!
What is your return policy?
Our Refund Policy can be found at the bottom of our website under the tab “Policies”.
Can I order online and Exchange/Return to Janela Bay Stores?
Yes! Any order placed through our website can be exchanged or returned at any Janela Bay retails store. We currently have locations in Utah, Idaho and Arizona. Make sure and bring your order confirmation email or packing slip so that we can look up your order. You can also view our return & exchange policies at the bottom of our website.
What is your shipping policy?
Our shipping policy can be found at the bottom of our website under "Policies" Here is a link!
